Delivery & Returns
All orders are processed, dispatched and delivered during the working day week (Monday to Friday). Items ordered on Friday after 9am or during the weekend may not be processed and dispatched until the next working day (Monday). All orders taken before 9am will be processed and sent for delivery by 5pm the same day. Any orders placed after 9am may be processed the following working day.
Bayside Marine can deliver to anywhere in the UK and, with small, unprohibited items under 2kg, to anywhere within the European Union. We use the most reliable and cost effective couriers to get your item to you as swiftly as possible.
We dispatch via two methods:
Royal Mail 1st Class (1-4 working day) - All items are sent out 1st class standard unless they are a prohibited item (paints, chemicals, cleaners etc)
Express Courier (Next working day) - For items we are unable to send via Royal Mail, and for orders that have selected Express Delivery. For all zone A delivery postcodes your item should be with you the next working day after dispatch. For zones B to E it may take two or three working days due to the distance your parcel has to travel.
|Important - Our delivery times quoted are for working days, and so do not include weekends or Bank Holidays. We post goods daily Monday to Friday and on the day that we mark your item as dispatched. If an item is ordered with express delivery that is dispatched on Friday then it will not be delivered until Monday. If an item is ordered Friday evening with express delivery selected then it will be dispatched the following Monday and may not be with you until the Wednesday.|
Free Delivery - Orders over £50 qualify for free delivery if the delivery address is within 'Mainland UK', which are addresses that fall within zones A and B on the diagram below. Free delivery does not qualify for addresses that fall into zones C, D or E if the item being purchased is classified as a 'prohibited item' by Royal Mail (solvents, liquids, cleaners, paints, aerosols etc). If this is the case then the courier cost to get your item to you will be automatically added during the checkout process.
|Zone A||Zone B||Zone C||Zone D|
|All post codes in||DD, DG, EH, FK||AB31-38||HS, IV41-49|
|England and Wales||G, KY, ML, TD||AB40-56||IV51, 55+56|
|KA (except KA27 & KA28)||IV1-28, IV30-32||KA27+28|
|AB1 TO AB16||IV36 & 40||KW15-17, PA20|
|AB21 TO AB25||IV52-54, IV63||PA41-49, PA60-78|
|AB30, AB39||KW1-14, PA21-38||PF42-44, ZE|
|PA1 TO PA19||PH4-41, PH49+50||Isle of Man (IM)|
|PH1 TO PH3||Northern Ireland (BT)||Channel Islands|
|ZONE E||Republic of Ireland|
Delivery can be to any address as long as the address at which your payment card is registered is also present on your order. Please make sure you keep the receipt enclosed with your goods.
When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.
All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail or UK Mail.
The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.
Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.
Bayside Marine Ltd will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.
Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Bayside Marine ltd shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.
You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.
Bayside Marine ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
If you need to return a product purchased from Bayside Marine ltd then you have 28 working days to do so. The returned goods must be in a resaelable state and any goods or accessories that accompany the returned product must also come back to us.
If the return is due to a change of mind and no fault on our part then you will be liable to cover the return postage charge, and any refund will not include the original carriage cost.
Please note that any item that has been custom made for you (for example, a custom colour mix of Jotun paint or a rope splice) is not liable for a refund if no mistake has been made on our part.
The goods should also be returned with their original box, packing and accessories.
If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 10 working days.
We will not refund carriage on Clothing, headwear or Footwear due to sizing issues.
Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.
Please post returns to the following address:
Bayside Marine ltd
Furzeham Net Store
Higher Furzeham Road
Brixham, S Devon
This returns policy does not affect your legal rights.
Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Bayside Marine ltd website, or by phoning us on 01803 856771.